Steven Chappell: I can't understand why the person in the other half of my duplex can get service and I can't. There's no explanation you can offer that makes sense regarding that.
Curtis E. (20692): Because all the available internet lines are take at this time. I do apologize.
Steven Chappell: How can you have a cap on available internet lines? It just seems in this day and age that should not be a problem.
Curtis E. (20692): Once again I do apologize for that.
Steven Chappell: So, essentially, I have to wait for someone to cancel their service or die before I can get service?
Curtis E. (20692): Yes, when a line will come available.
Steven Chappell: But you can't add me to a waiting list?
Curtis E. (20692): I do apologize but I do not have a waiting list to add you to Steven.
Steven Chappell: So how do I know when service is available to me?
Curtis E. (20692): You just have to keep calling us and asking if your address is now available for internet service.
Steven Chappell: Why can't you set up a database to add me to a waiting list? How damn difficult is that for you morons to do?
Curtis E. (20692): I do apologize but I do not have a waiting list to add you to Steven.
I give up.